Weight | 8 kg |
---|---|
Dimensions | 13.9 × 13.8 × 3.8 cm |
Brand | roborock |
Model Name | Q7 Max |
Special Feature | |
Color | Black |
Product Dimensions | 13.9"L x 13.8"W x 3.8"H |
Included Components | Q7 Max Robot Vacuum (1) Dustbin & Water Tank (1) Moisture-Proof Mat (1) Mop Cloth Mount (1) Mop Cloth (1) Charging Dock (1) Power Cable (1) User Manual (1) |
Filter Type | Washable Filter |
Battery Life | 180 minutes |
Capacity | 350 Milliliters |
Power Source | Battery Powered |
Are Batteries Included | Yes |
Control Method | App, Touch, Voice |
Compatible Devices | Smartphones, Amazon Echo, Google Home |
Form Factor | Robotic |
Item Weight | 8 Pounds |
ASIN | B09NM5JQ94 |
Country of Origin | China |
Item model number | Q7Max |
Batteries | 1 Lithium Ion batteries required. (included) |
Date First Available | December 14, 2021 |
Manufacturer | Roborock |
Vacuums and Robot Cleaners
roborock Q7 Max Robot Vacuum and Mop Cleaner, 4200Pa
$340.00
- Deeper Cleaning with Powerful 4200 Pa Suction: With an incredible maximum suction power of 4200 Pa, the Q7 Max easily lifts debris and pet hair from floors, drags it from cracks, and draws it from carpets. When a carpet is detected, it will automatically increase its suction to the maximum for deep cleaning.
- Vacuum and Mop Simultaneously: To get rid of fine dust that vacuuming alone might miss, the Q7 Max can vacuum and mop simultaneously. Equipped with an electronic pump, the Q7 Max offers 30 water flow levels so you can fine-tune cleaning to match your floor types and preferences.
- Clean Smarter with PreciSense LiDAR Navigation: LiDAR navigation, which is incredibly accurate, can now be viewed in 3D, building precise maps of your home. It also monitors cleaning routes efficiently. You can virtually recreate your home by adding furnishings and flooring materials.
- Combined Dustbin & Water Tank: Combining the 470 ml dustbin and 350 ml water tank means that you can clean more often without worrying about emptying or refilling.
- Multi-directional Floating All-Rubber Brush: An all-rubber brush strongly resists hair tangles making it ideal for tackling long hair and pet hair. Multi-directional design means the brush can be closer to the floor to provide deeper and more efficient cleaning.
- Long-Lasting Cleaning: The Q7 Max can run for up to 180 minutes on a single charge with a specially designed battery, or for a maximum vacuuming area of 3229 square sqft.
Carson –
This robot vacuum and mop from Roborock has revolutionized my cleaning routine, earning a well-deserved 5-star rating from me.Let’s start with the positives. The mapping feature is a godsend, providing multi-level mapping and customizable no-go and no-mop zones. This allows for efficient and thorough cleaning without worrying about the robot getting stuck or causing any mishaps.Additionally, the battery life is simply incredible. With up to 180 minutes of runtime, this robot can easily clean my entire house on just a fraction of the battery, making it incredibly efficient and reliable.I also appreciate the customizable suction power, which allows for quiet operation if desired. This is especially handy for maintaining a peaceful atmosphere while the robot does its job.However, there are a couple of minor drawbacks. The dust bin is on the smaller side, requiring frequent emptying, and the water reservoir for the mop is tiny, necessitating frequent refills. Despite these shortcomings, the overall performance and convenience of this robot far outweigh these minor inconveniences.In summary, if you’re considering investing in a mapping robot vacuum and mop, look no further than this Roborock Q7 Max. It’s a game-changer in terms of efficiency, convenience, and overall performance. Highly recommended for anyone looking to simplify their cleaning routine with minimal effort.
TacomaCyclist –
I have an older RoboRock downstairs and an iRobot upstairs. My old RoboRock works great but it’s pretty basic on features. My iRobot is horrible. It doesn’t pick up well AT ALL (leaves huge dust bunnies everywhere – it’s like it gathers up pet hair and dust, bundles it, then drops it in random places). I also had it setup to avoid going into certain rooms (my office where I have cables around). Well, $200 in replaced cables because my stupid iRobot chewed them all up even though it wasn’t supposed to go into that room!!!I needed to get a vacuum that did better than my existing vac and chose the RoboRock Q7 because I already knew my downstairs Roborock is great and loved the features that they advertised for the Q7. I was easily able to map both upstairs and downstairs and tell it where to go and where not to go. Also, the vacuum easily recognizes the different floor types and adjusts its vacuuming accordingly. I LOVE that you can tell the vacuum to do multiple passes too! I’ll have it run 2 passes per floor and it has plenty of battery life and the floors come out super clean!The LIDAR feature works great too. I have some things that I don’t just want the vacuum to slam into just to figure out it should go around. It does a great job of seeing items and going around them.In short – I love this vacuum. I wish I had this available when I bought that stupid iRobot for hundreds more!
Luca –
Very easy to setup, the app is user friendly. Cleans and mops very well. Positively surprised how such a basic model performs well. Very quiet during the cleaning process, cleans everything no problem. We could clean our 2 bedroom apartment at least twice with the water tank availability. Not going to get rid of it any time soon.
Ralph R. Svetich –
Cleans with the vacuum very well Only problem is that t doesn’t clean corner well. Other than that we are very happy with this products.
Hasiba Geoghegan –
Less than 10 months after purchasing a Roborock Q7 it is dead, completely. It fails to power on, won’t connect to the app, and is for all intents and purposes a paperweight. This happened after a ‘firmware update’, and this in my experience has been one of, but not nearly the worst of the experience with Roborock. Firmware updates all seem to cause massive problems for the vacuum, from deleting maps, removing features, and now outright bricking the vacuum. Once the device failed I did what any customer would do and contacted their support. When I tell you that Roborock has the worst, capital W, Worst support I have ever utilized, I absolutely mean it. Roborock support is only after hours, meaning if you are located inside the United States, you will only be able to meaningfully communicate with support at night. They have a 24×7 helpline where Tier 1 technicians provide basic, extremely limited support. In my case it was “Press the power button, does it turn on?” After that I was told the Tier 2 support would need to be involved. Tier 2 support is only via email, and expect at a minimum 24 hours between messages. Roborock confirmed that they do not have interest in allocating the resources to allow customers to communicate with Tier 2 support. They do not see the value in it. So I waited patiently for a response. The device is after all only 10 months old, certainly they would just ship a new one and refurbish mine that was bricked by a bad firmware update. Surprisingly that was not the case. The response I got back was that the device was Out of Warranty. 10 month old, a $500 vacuum, and it’s “Out Of Warranty”. I was told that if I chose to I could ship the device back to them at my own expense, and that sometime later it would be returned to me and that they would ‘attempt to repair it.’The thing that interested me here is the length of the warranty. I was confused and messaged back, assuming they had made a mistake. Obviously the device was under warranty, it was just 10 months old. I confirmed the serial number and again, waited 24 hours for a reply. It almost began to feel like a NASA mission, where I was waiting for some communication delay between me and a set of engineers on another planet. I am an engineer, and I have some experience with warranties, so I went to look how long the warranty was on Roborock Products. The warranty, it turns out, is 30 days. Roborock only guarantees that their products will continue to function for 30 days after purchase. Past that date repairs are only carried out at the end users cost. Generally a warranty time is set where you calculate the MTTF, mean time to failure of the components, and you design the warranty to be long enough to cover basic failures, but not so long as to include the failures of consumable products. Given this knowledge it’s safe to assume that Roborock does not expect their devices to last more than 30 days. The design is intentional, and these aren’t ’out of band failures’. Roborock is, and I confirmed with support, aware of the fact that their devices all will fail within a year, and the expectation is that the customer can, if they choose, continue to pay for subsequent repairs, regardless of whether or not this failure was caused by misuse, failure of components, or by receiving a bad firmware update.All of that in mind, the actual functionality of the vacuum is also extremely limited. We ran our vacuum on a nightly schedule for 10 months and rarely was there a night where it actually completed the schedule without getting lost, stuck, or failing in some way. Low lying furniture seemed to provide an especially difficult challenge, as the vacuum would constantly climb onto the furniture legs and then become stuck. The solution ended up being placing ‘no go’ zones around everywhere that the device would get stuck, and after about 7 months of tweaking the map, we were able to get it to successfully complete a single run. Of course roughly 40% of the map had been blocked off and in subsequent runs we found that the Roborock frequently got ‘lost’ and wandered into No Go zones, only to then freeze and require us to move it manually out of the zone. It was a little like having a toddler vacuum for you, some part of the floor got cleaned, but overall it was more work to use the Roborock than it was to just vacuum it ourselves. Even when it did vacuum we found that it did at best a mediocre job, often leaving debris behind, and that the ‘mopping’ function left our floors streaky and resulted in a wet and smelly mop being dragged over our carpets when it transitioned between floor types. There is no function to tell it to vacuum carpets first and then mop floors, in fact it randomly moves between floors and carpets in a way that seems designed to ensure as much of the carpet as possible gets wet. The Lidar function is all but useless and in watching the vacuum operate I watched it constantly bounce and knock into things, seeming to have no idea where it actually was at any given time. It functioned roughly as well as a cheap robot vacuum without any lidar or advanced mapping features.Finally, and this I only learned recently. Roborock is entirely located in China. I include this because for a lot of people there are serious concerns with services and hardware that communicate back with Chinese servers, largely because the Chinese government openly identifies that it has the ability to take possession of any data on any server that belongs to any Chinese company, which is why you have seen services like TikTok be blocked and why the Government has banned Huawei. Understand that if you have a Roborock vacuum that any data it collects becomes property of the Chinese government, including mapping data and anything the sensors detect in your home. This may or not be a big deal to people, but I feel it’s worth mentioning since Roborock does a good job of obfuscating this point.Overall I would say that the 500$ Roborock performs no better than a 99$ Eufy vacuum I have upstairs. The LiDAR doesn’t seem to function at all, it seems to have no ability to avoid furniture or to keep itself from becoming trapped or lost. Even when it does vacuum it does a mediocre job and generally leaves the carpets dirty and wet, if you use the mopping function. I would highly suggest you avoid both this model and products from Roborock. It’s clear from my interactions with support that Roborock has no faith in their products, they consider them to be disposable and provide only at cost repairs after purchase.
Lisa –
I have had this robot vacuum for a couple of months now. I shopped for vacuums during black Friday, and after seeing not-great reviews on a bigger name-brand option, I found Roborock. After some research, I decided to purchase this vacuum as it fit my budget. I LOVE this vacuum. Suction power is much higher than my previous Shark robot vacuum. The mop option was a bonus as I was I didn’t necessarily want or need a mop function. However, being able to mop my kitchen floor on demand with little effort from me, is a great feature. The integration with the app is seamless. It only took one trip around my house to map all the rooms and spaces. After mapping, I was easily able to use the app to set up “no-go zones”. This was especially nice since the rug in my living room is too high so the vacuum does get stuck on it. I can add furniture within the app too (like a bed or couch). I can also set up different vacuum schedules. For instance, I have it run every morning but that daily schedule does not include my kid’s bedroom since there are typically toys and clothes on the floor that may cause issues. When I want to vacuum all rooms (when I know all of the floors are clear), it is a simple tap in the app. The robot is continuously mapping when it runs, as well. So, if your initial mapping included a piece of furniture that gets moved, it will “see” that the next time it runs and clean the floor where the furniture once was. I HIGHLY recommend this vacuum!
Debbie Alexander –
This is my 4th robot vacuum and mop and this is the best I’ve seen for a reasonable amount of money. The tangle free roller is j just that no more digging long hair out of it every time it’s used. The navigation is spot on no more erratic behavior or running into walls and getting lost! The cleaning patterns are great no missed spots! I guess you’ve got to kiss 3 frogs before you find the prince! At least in my case!
karencolleen –
It was time to retire my old Roborock E4 so I went shopping. Did my research and place an order to a highly rates unit. 5 minutes into a test drive, it failed many of my tests. Returned and ordered another highly rated unit which not only was defective but also wouldn’t pass muster. Returned to Roborock and ordered a model which fit my price range and was highly rated. Passed all tests with flying colors. Easy setup & connection, accurate mapping, picked up more dirt, dust & dog hair, bigger dustbin, quieter, better docking, etc. All & all, really happy. Only con I found is that it doesn’t work with magnetic boundary tape but it apparently has some kind of built in no go zone function. Too busy to learn that right now so will just use the pool noodle trick until I have more time. I highly recommend this unit.
Vanessa Yip –
Got this on prime day!! I been looking for vacuum and map for a while and prime day just have this deal so I give it a try! Love it. Save me so much time now! App is find easy to use.
Carol –
I bought this for my Son for Father’s Day. It is all mapped out for his home, and it makes the carpets look brand new. In the kitchen and dining areas, it picks up EVERY crumb on his wood floors. It is so fun to watch this little miracle in action! Buy one. I promise you WILL NOT be disappointed! Enjoy!